Why am I getting this message?
That message appears when there may be a change in Photoshop, such as an update, which breaks the link with the DASHBOARD. There may also be something else specific to your system that could cause the break. Note that you do not need to uninstall/reinstall Photoshop.
TO RELINK PHOTOSHOP AND DASHBOARD, FOLLOW STEPS BELOW:
- Close Photoshop
- Double-click on the Kubota Market DASHBOARD 5 installer file. Download again, if needed.
- Click 'Uninstall'.
- Click 'Reinstall'.
- Close the installer window
- Open Photoshop
- Go to Window > Extensions > Kubota Market DASHBOARD and launch the DASHBOARD.
You will need to follow the steps above if you receive the error message the next time you access Photoshop.